MERGE Careers

Are you a dreamer? A visionary? A realist? Or someone who seeks boundless possibilities at every turn? If you think you fit into our cultural DNA, let’s connect. We’re always in search of new ideas and thinking.

  • Currently enrolled as an undergraduate student, or recent college graduate, with a preferred focus/major in Business, Communications, Advertising, Marketing or have taken similar coursework
  • Internship
  • Duration: 9 weeks between June 10-August 8, 4 days per week (Monday – Thursday)

MERGE is an award-winning marketing agency with expertise in health, life sciences, financial services, hospitals and health care. We are an uncommon combination of strategy, creative and technology. Our internal resources bring expertise across the spectrum of our clients’ needs. We dig deep into our clients’ businesses so that we can provide thought leadership that elevates brand offerings through intuitive interfaces and powerful workflows. It’s all about the user experience.

We take the same approach with our people. We want your experience here with us to be filled with inspiration and impact. In order to service our clients effectively, we’ve organized teams and built processes that match the needs of both our people and our clients. We empower and challenge every employee to pressure test our tools and ways of working, to spark discussion on improvement opportunities, and to keep each other accountable to bringing our best selves to our work every day.

MERGE’s people shine daily within our offices in Atlanta, Boston and Chicago.

MERGE Atlanta is looking for a detail-oriented, dynamic, forward-thinking Account Management intern, for our summer internship program.

You should be:


  • Currently enrolled as an undergraduate student with a focus/major in Communications, Advertising, Marketing, Digital, Business Administration, or have taken related coursework Or, a recent college graduate

  • You must be eligible to work in the United States to be considered for this role

  • Have a strong desire to learn about multiple facets of marketing


What you’ll do:

Each intern will be assigned a manager who will oversee your projects and growth path, as well as provide ongoing feedback and a final review. You will have the opportunity to work directly on client projects and assignments, attend internal and client meetings and learn about the day-to-day work in a marketing agency.

Day-to-day responsibilities include:

  • Shadow Account Team to become familiar with agency processes and best practices, including internal agency meetings as well as client status and conference calls

  • Assist Account Management team in routing projects through the agency from inception through execution and delivery

  • Conduct and report on research relevant to specific clients and verticals

  • Work on various types of projects, potentially including public relations, marketing, digital and technology


Key skills include:

  • Highly motivated, proactive attitude

  • Strong attention to detail

  • Excellent writing and verbal communication skills

  • Outstanding interpersonal, organizational and time management skills


What you won’t do:

  • File stuff

  • Get people coffee

  • Be bored


Duration: 9 weeks between June 10 -August 8, 4 days per week (Monday – Thursday)

Compensation: Hourly compensation or course credit (for Colleges/Universities that accept)

Want to work with us? Awesome!

To apply send the following to: [email protected]

  • A resume and cover letter, specifying your interest in the working with the Atlanta team

  • Tell us about your favorite type of marketing project/class you’ve had and why


MERGE s an EEO/AA employer and does not discriminate on the basis of race, color, religion, creed, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state, or local law.

Apply

  • 8+ years experience
  • Full Time
  • asap

The Account Director oversees and leads all account management processes. The Account Director acts as a senior solution-oriented leader that thrives on developing lasting relationships between the client and agency teams. Utilizing deep industry knowledge and experience, this person inspires team members to make our strategy, creative, and digital campaigns more innovative, smarter, and more robust. This position involves consistent client contact and operates at a high level in all aspects of account management.

In our work with financial services and healthcare brands, we specialize in helping people make the most important decisions in their lives: those related to their physical health and financial wellbeing. We see it as an awesome responsibility, but one that we deliver with a big dose of camaraderie and fun. It’s an entrepreneurial environment, where every team member has a voice at the table and a chance to learn and sharpen new skills. We also enjoy onsite yoga, engage in friendly competition with our Fitbits, eat lunch together on Fridays, and plan creative nights out in and around the Innovation District.

Core functional responsibilities include:


  • Provide strategic leadership for Account Management team, including:





    • Serve as the trusted voice of the consumer by assimilating customer and marketplace insights into the development of strategies and marketing programs

    • Efficiently balance the dual expectations of the agency and our clients

    • Guide clients by educating them with strategy, ideas, trends, and thought leadership





  • Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency

  • Sign off on materials for reporting to the client

  • Grow business by utilizing experience to identify additional business needs and implement solutions

  • Leverage experience and capabilities to craft strategic and creative solutions for both existing and new business clients

  • Incorporate senior staff from other departments as project objectives or issues warrant

  • Manage and grow a team as a mentor and trusted advisor to account team

  • Maintain working knowledge of Myelin Communications solutions and resources and recognize/act upon opportunities.


QUALIFICATIONS

  • 8+ years of account management/consulting experience

  • Ability to evaluate competitive communications across category, consumer, service, cultural trends, etc.

  • Willingness to roll up your sleeves to be a constant leader to a team in highly collaborative environment and to develop and execute Account Management strategies

  • Advanced client management skills, especially as it relates to expanding business within existing clients

  • Superior professional communication and presentation skills

  • Commitment to client, attention to detail, and strong problem solving ability

  • Bachelor degree required, MBA a plus

  • Experience with media

  • Experience in working within or on behalf of healthcare clients

  • Experience with direct response marketing (direct mail and digital channels)

  • Experience with marketing campaign measurement and analytics

  • Experience with CMS marketing guidelines a plus


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 1-3 years
  • Full Time
  • asap

The AAE, as an integral part of a team, assists in managing the day-to-day account workload and execution of client and strategic objectives.  The AAE will drive tactical projects through agency processes and will ensure projects work through appropriate channels and meet delivery requirements/deadlines by working closely with internal team members.  This entry-level position that involves regular client contact and assists in all aspects of account management.

In our work with financial services and healthcare brands, we specialize in helping people make the most important decisions in their lives: those related to their physical health and financial wellbeing. We see it as an awesome responsibility, but one that we deliver with a big dose of camaraderie and fun. It’s an entrepreneurial environment, where every team member has a voice at the table and a chance to learn and sharpen new skills. We also enjoy onsite yoga, engage in friendly competition with our Fitbits, eat lunch together on Fridays, and plan creative nights out in and around the Innovation District.

Core functional responsibilities include:


  • Assists in all facets of account services and client management as directed

  • Actively participates in internal and client status meetings

  • Effectively communicates client feedback to cross functional agency team and keeps team apprised of changes or updates to account in a timely manner

  • Assists in managing projects through client review process

  • Develops understanding of the brand’s strategic imperatives

  • Assists in tactical planning

  • Develops and submits internal documentation per agency SOP

  • Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency

  • Monitors financial status of accounts

  • Monitors hours and production expenses

  • Responsible for approving billing and invoices, partnering with finance to manage hours

  • Prepares materials for reporting to the client with oversight

  • Obtains an understanding of the category, the brand, customer segments and relevant competitors; proactively seeks out team members to gain working knowledge of the brand and category ongoing basis

  • Keeps up-to-date on industry and category trends through websites, trade journals, market research

  • Remains alert to client needs and elevates opportunities to convert organic growth opportunities

  • Maintains working knowledge of Myelin Health solutions and resources and recognizes/acts upon opportunities.

  • Other responsibilities as designated

  • Helps to create documentation and tools to support the measurement of media campaign


Qualifications

  • 1-3 of years of project/account management experience

  • Excellent communication skills (oral and written)

  • Strong client management skills, especially as it relates to setting and managing client expectations

  • Project management experience

  • Client facing experience

  • Bachelor degree required

  • Familiarity with PowerPoint and Excel is helpful


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 2 to 4 Years
  • Full Time
  • asap

We are searching for a full-time Creative/Community Manager. The Community Manager will have experience bringing brand characters to life. S/he will assist in developing social strategies, building social followings, developing and promoting content, engaging social media community members, and reporting on campaign/community activity to inform ongoing plans.

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Responsibilities:


  • Daily monitoring of brand channels

  • Finding Trends, Hashtags, and Internet content that connect with the brand voice

  • Content ideation + execution.

    • Create content for Twitter, Instagram and Facebook as directed



  • Community and crisis management

    • engaging with  brand audience followers and non followers

    • Day to day correspondence across social media channels post response, consumer



  • Measurement

    • Some analytics reporting (Twitter, Facebook, IG)




Qualifications/Experience:

  • Strong writing skills (technical/creative)

  • Ability to identify and attend events that connect and with brand strategy

  • Ability to craft and create adhoc social posts

  • Ability to identify and build relationships for potential platform takeovers/partnerships

  • High level of social media knowledge and popular culture awareness

  • Experience building and creative content calendars  (working with wider creative team)

  • Social Listening on audience conversation and engagement

  • Comfortable collaborating and brainstorming new ideas

  • Bachelor’s degree preferred but not required

  • 1-3 years of experience


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 2-4 years of experience
  • Full Time
  • asap

We currently seek a Data Analyst to support performance reporting and analysis for various client engagements, including traditional, digital, and social media programs. The goal is to maximize our clients’ return on marketing investment through ongoing program measurement, disciplined in-market testing, and results-based performance management.

Responsibilities

Core functional responsibilities include:


  • Development of measurement plans outlining project objectives, measurement framework, data sources, and reporting frequency

  • Establishing data feeds from multiple sources into our business intelligence platform to allow for meaningful and timely reporting

  • Collaboration with technical teams to implement and test tracking prior to project delivery, including tracking tag generation from website analytics systems (e.g., Google/Adobe Analytics) and/or ad serving systems (e.g., DCM, Conversant, Sizmek)

  • Aggregation of data from various sources (including but not limited to: site analytics, third party ad servers, social listening platforms, call center data, CRM, etc.) into integrated report templates or dashboards

  • Quality assurance of data throughput throughout the life of a campaign, including ongoing tracking, maintenance, and issue resolution with regard to measurement framework while programs are in market

  • Data review and analysis, as well as presentation of findings to internal teams and/or clients

  • Serving as the subject matter expert for the BI platform from both data aggregation and data visualization standpoints

  • Supporting the overall Analytics vision for the agency, including ongoing refinement of processes, tools, and templates


Qualifications

  • 2 or more years of experience as a hands-on BI Developer / Analyst working with self-service BI tools such as Looker, Tableau, Power BI or Datorama for both data integration and visualization

  • Experience with web site analytics packages (Google, Adobe), online ad serving systems (DCM, The Tradedesk, LiveRamp)

  • Knowledge of programming languages like Python and SQL

  • Interest in DevOps tasks like automating workflows and analyzing usage behaviors to proactively improve work products

  • Detail-oriented and well organized

  • Strong qualitative and quantitative skills

  • Analytical mindset, comfortable working with numbers

  • Mastery of Microsoft Excel and pivot tables

  • Strong communication skills (written & verbal)

  • Ability to manage timelines and multitask across a variety of projects

  • Ability to work independently as well as part of a team

  • Bachelor’s degree required


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 9+ years experience
  • Full Time
  • asap

We currently seek a Director, Measurement & Analytics to help lead the development and application of data driven insights that inform client engagement strategies across traditional, digital, mobile and social media channels.

In our work with financial services and healthcare brands, we specialize in helping people make the most important decisions in their lives: those related to their physical health and financial wellbeing. We see it as an awesome responsibility, but one that we deliver with a big dose of camaraderie and fun. It’s an entrepreneurial environment, where every team member has a voice at the table and a chance to learn and sharpen new skills. We also enjoy onsite yoga, engage in friendly competition with our Fitbits, eat lunch together on Fridays, and plan creative nights out in and around the Innovation District.  

Responsibilities

Core functional responsibilities include:


  • Designing and developing the marketing analytics strategy for one or more clients from program kickoff through implementation and performance reporting

  • Collaborating with cross-functional teams (Account, Creative, Media and Technology) to define measurable program goals and objectives

  • Providing solutions and points of view on how to solve or answer analytical and measurement challenges, including measurement plans outlining project objectives, tools, data sources, and reporting frequency

  • Being a subject matter expert with respect to key measurement/data platforms (ad servers, site-side reporting packages, and BI tools)

  • Working with one or more direct reports to implement measurement frameworks, generate performance reports, and provide analysis into and improvement recommendations for our clients marketing programs

  • Managing the overall quality assurance process to ensure high quality, on-time deliverables

  • Serving as an analytics evangelist throughout the agency, educating and inspiring clients and coworkers alike about best practices and emerging trends


Qualifications

  • 9+ years agency or client-side experience in the measurement and analytics discipline, with at least 5 years’ experience in a leadership role overseeing client relationships and direct reports

  • Demonstrated past experience in digital marketing, measurement, data analysis, and web optimization across channels (web, email, social, mobile, emerging media)

  • Deep understanding of and experience with web site analytics packages, online ad serving systems, social listening platforms, BI platforms and related tools and services

  • Experience with cross-channel attribution solutions a plus

  • Mastery of Microsoft Excel and PowerPoint

  • Detail-oriented and well organized

  • Strong qualitative and quantitative skills

  • Analytical mindset, comfortable working with numbers

  • Strong communication skills (written & verbal)

  • Ability to manage timelines and multitask across a variety of projects

  • Ability to work independently as well as part of a team

  • Bachelor’s degree required, preferably in Business, Mathematics, Statistics or Economics; advertising, direct marketing, CRM or digital background desirable 


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 2-4 years of experience
  • Full Time
  • asap

We are seeking a motivated finance professional to take responsibility for a wide variety of core FP&A functions, both analytical and strategic in nature.  This re-imagined role will be a strategic partner for agency leaders as they evaluate resource needs, plan the monthly business activity and drive process improvements in the business.  This position will be at the center of preparing many of our critical financial analyses while also presenting the opportunity to provide insight and create business partnerships with MERGE functional leaders to improve efficiency and drive growth.

As a growing dynamic company, all employees are expected to be active members of the growing team and be flexible in assisting the company as it grows organically and through M&A activity. The following duties provide a framework for the position as defined today with growth opportunities for tomorrow.

Responsibilities:

Account Lead Decision Support: Support internal account team decision-making processes by leading in-depth financial/strategic analyses, interpreting results, and articulating actionable recommendations that support growth, increase profitability and maximize shareholder value.

Thought leadership: Understand and recommend the integration of industry KPI’s/metrics and analysis to help improve and evolve the understanding of the key drivers of the business in order to drive stronger performance and deeper knowledge among account leadership.

Business Partner: Understand what’s driving growth and profitability at a client, project level and business unit level.  Communicate and provide action-oriented insight and KPI’s to assist the client account management teams to increase efficiency, inform resource capacity and pricing for profitable growth. Partner with department leadership to ensure business decisions are made with all relevant information.

Drive accuracy and timeliness of forecasting, consolidation, and reporting of financial results: You know the drill and you are an expert at it! Analyze and report financial results at month-end, including revenue and cost variance analysis. Consolidate forecasts across all divisions. Identify key variances to prior year, prior forecast, and budget. Reconcile actual results to forecast expectations.

Budget, Forecast and Reporting: Key role in the annual budgets, quarterly forecasts and ad-hoc requests across a book of accounts, including understanding of key revenue and expense drivers to drive growth and profitability.

Accounts Receivable: Generate and deliver accurate client invoices.  Configure and review client set-up in billing system ensuring proper presentation on invoices/statements.  Communicate effectively and professionally with clients when necessary.

Qualifications:


  • Excellent communication (written & verbal) skills and a Team player, pitching in to accelerate a more timely, accurate close.

  • Ability to work independently and multi-task a large volume of projects and tasks with high attention to detail and strong problem-solving skills.

  • Driven, committed and possess the ability to complete tasks on a timely basis with a high degree of accuracy.

  • Skilled at finding more efficient ways to work, including helping others work better.

  • Experience with financial reporting/budgeting tools a plus (e.g. Adaptive Planning, Staff Planning).

  • Advanced Excel skills required (e.g. pivot tables, advanced functions, macros).

  • Understanding of GAAP and revenue recognition.

  • Minimum of 2 years of related experience.

  • Experience in professional service firm environment.

  • Bachelor’s Degree in Finance or Accounting.

  • Flexibility to meet continuously changing priorities and challenges.

  • Ability to succeed in a fast-paced environment.


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 5+ years experience
  • Full Time
  • asap

The Systems Administrator will report to the Director of IT and is a critical part of the IT Department, supporting technology needs for our employees and consultants. You will design, create, maintain, and improve systems that support the work we accomplish, as well as assist with triage and resolution of support requests along with the rest of the network’s IT Department. Together with the Director of IT, the IT Systems Administrator will have an unending desire to improve our surroundings and ensure that technical problems never prevent Merge employees from doing incredible work for incredible clients.

Merge is a collaborative company. While this description includes core functional responsibilities, all our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise – the ideal candidate will be upbeat, optimistic and happy to help the team.

Responsibilities


  • Design, build, and maintain local and network-wide infrastructure, including but not limited to servers, SANs, firewalls, switches, and WiFi access points

  • Plan, track, automate, and execute maintenance and patching schedules for local and remote server infrastructure

  • Support our developers with your sysadmin knowledge and talents, including but not limited to work in IIS, Microsoft SQL Server, MySQL/MariaDB, Apache/HTTPD, DNS, and general web app troubleshooting

  • Spearhead automation and improvement efforts to tie together systems and workflows. Work with departments and the IT Director to source, purchase, or create tools to solve problems.

  • Design, develop, deploy, and maintain a Windows self-service patching system servicing our PC users in Atlanta, Boston, and Chicago.

  • Participate in the monitoring and maintenance of on-site and remote systems and services.

  • Move, set up, troubleshoot, and support usage of conference room audio/visual equipment

  • Conduct both formal and informal training for employees and consultants on internal and office standard applications.

  • Provision and set up hardware, software, and logins/accounts for new employees.

  • Perform other duties as required by the situation and circumstances


Skills and Qualifications

  • Stellar communication skills, both written and oral

  • Demonstrated expertise in the following:

  • Supporting and troubleshooting Windows 7, Windows 10, and Windows Server (2008R2, 2012R2, and 2016)

  • Active Directory, including GPOs and multi-site replication

  • Deployment and maintenance of virtualization platforms, preferably VMware ESXi

  • File server administration, including permissions and quotas

  • Networking concepts including DNS, DHCP, firewall maintenance, and associated network troubleshooting techniques

  • Functional knowledge of Git

  • Scripting in Powershell, bash, and/or Python

  • Knowledge and experience with process automation and continuous integration practices

  • Experience with the usage and management of macOS a huge plus


Values

  • Ability to bring the highest level of skill and competence.

  • To keep us flexible, nimble and incredibly responsive to client and market demands.

  • Constant seekers of new ideas, amazing collaborators and builders of those around us.




MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 1-3 years experience
  • Full Time
  • asap

The Marketing Automation Specialist will work with a number of account services teams focused on delivering integrated plans that bring together multiple disciplines across several content channels. The marketing automation specialist will be a key team member in the planning, execution and reporting and analytics of client lead generation, nurturing and content marketing programs. In addition, the marketing automation specialist will support MERGE Atlanta-specific marketing initiatives by helping manage the company’s marketing automation and CRM platforms.

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Responsibilities

Client relations:

Manage marketing automation solutions, primarily Pardot & Marketo, but other platforms as needed, and become one of the company's subject matter experts being able to thoroughly understand product features, functions and benefits while being able to share with all levels of organization and clients
Collaborate with internal and external stakeholders (peers, leadership, clients and partners) to develop digital strategy and implement automation programs and other marketing automation platforms as needed
Implement all facets of the Pardot & Marketo platform including technical setup, lead scoring, lead nurturing, automation, progressive profiling, forms, connectors and more
Coordinate and execute marketing automation programs for clients, including but not limited to email campaigns, landing pages, lead nurture programs, segmentation, lead qualification, etc.
Manage timelines and expectations to ensure client programs are completed on-time and within budget
Communicate with clients to manage expectations, deliverables and modifications to their existing CRM and marketing automation platform

Marketing support:

Manage MERGE’s Salesforce account and keep updated with new prospects and current marketing lists and configure and manage all marketing to sales lead data handoffs, data updating processes and monitoring
Segment and leverage the marketing database for efficient and effective campaign targeting
Coordinate and execute email campaigns, landing pages, lead nurture programs and social media channels and outreach
Monitor, analyze and report on marketing campaign performance
Produce marketing reports that measure website, landing pages, social media and demand generation activity over time and track progress against goals
Help create and maintain high quality lists for programs including handling list segmentation, merges and bounce backs
Continual development of marketing automation and digital marketing education and participation in online communities to expand learning opportunities and provide recommendations to improve integrated campaigns and performance
Record time worked on a daily basis
Other duties as assigned
Qualifications

1 - 3 years of previous B2B and marketing experience
Bachelor’s Degree in Public Relations, Marketing, Communications or related field (or equivalent combination of education, experience or training)
1 – 2 years of previous experience working with a marketing automation and CRM systems including Pardot, Marketo, &Salesforce. Certifications are a plus
Ability to understand workflow processes and systems within a marketing/sales cycle
Well-rounded marketing technologist familiar with industry best practices (inbound/outbound marketing, demand generation, etc.)
Google AdWords, SEO and Wistia experience is a plus
Independent, take charge, self-starter who is organized and flexible with ability to manage multiple tasks
Excellent ability to analyze and solve problems
Strong attention to detail
Excellent writing and verbal communication skills
Proactive attitude
Proficient in Microsoft Office Suite
Working knowledge of current social media platforms
Ability to work additional hours as needed
Willingness and ability to travel occasionally
Values

Ability. Ability to bring the highest level of skill and competence.
Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.
Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 5-7 years
  • Full Time
  • asap

The Media Supervisor has 5-7 years of integrated media experience and an excellent understanding of the full process from strategy and plan development, to execution and measurement. Core responsibility is planning and executing media across digital and traditional channels. S/he is a self-starter, adept at using audience insights and data to inform planning, substantiate hypotheses, evaluate results and drive optimization.

Responsibilities

Core functional responsibilities include:
• Planning and buying of paid media across digital, social, mobile, print, radio, television and out-of-home channels as needed
• Researching potential media partners and evaluating opportunities
• Collaborating with Creative team to develop breakthrough ideas and programs
• Developing and presenting media strategy to clients
• Overseeing inventory procurement, including contracting, spec gathering, and ad trafficking
• Managing in-market campaigns to ensure performance, delivery and optimizations are on track
• Collaborating with Analytics team to ensure proper tagging, reporting, insights and optimization strategies are in place
• Managing program budgets, invoicing and billing reconciliation
• Providing POVs, participating in new RFPs, and supporting new business as needed

Qualifications
• 5-7 years media planning and buying experience across digital/social/mobile, TV, radio, print and/or OOH
• Curiosity about the ever-changing media landscape, and desire to share latest industry trends and developments with broader team
• Exceptional communication and negotiation skills (written & verbal)
• Proven ability drafting Points of View, strategic plans, and performance reports in a logical format/flow, being sure to detail strategic insights and learnings with clarity and purpose
• Ability to anticipate client needs/perspective/process and respond accordingly
• Strong analytical skills and a natural affinity for numbers; ability to analyze data, draw insights and develop actionable recommendations
• Expert experience with ad servers and ad verification (e.g., DCM, TDD, Moat), including accurate campaign set up, creative trafficking, QA, optimization, troubleshooting and reporting
• Experience with syndicated data sources and tools (e.g. GfK MRI, Telmar, Nielsen)
• Detail-oriented and well organized
• Effective time management skills – ability to prioritize and meet deadlines
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
• Expert proficiency with Microsoft Excel and PowerPoint
• Bachelor’s degree required
Values

• Ability. Ability to bring the highest level of skill and competence.
• Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.
• Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 8+ years experience
  • Full Time
  • asap

As the New Business Development Director, you will be expected to be well connected and capable of identifying, pursuing and winning strategic new business opportunities. The director will report to the Chief Marketing Officer and will have close working relationships and support from account, strategy, creative, technical and production leads in the agency.

Responsibilities
• Developing new business strategies for the agency.
• Leading agency prospecting, including: establishing relationships with search consultants, leveraging personal network for opportunities, developing key prospect list and outbound marketing campaigns, and responding to inbound marketing leads.
• Leading new business process for Chicago office pitches.
• Managing MERGE Chicago Salesforce environment with all agency leads and new business activity.
• Leading development of marketing materials for the agency.
• Keeping agency capabilities and case studies fresh and relevant.
• Coordinating with new business leads from other offices, including weekly status call.

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Qualifications
• 10+ years experience marketing or business development experience within advertising agency or creative service/consulting business with digital at the core.
• Solid track record of developing successful relationships.
• Confirmed and proven record of closing major accounts.

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 2 to 4 years
  • Full Time
  • asap

MERGE is seeking a Jr. to mid-level Front-end/PHP Developer to join our development team. This developer will directly work on developing new and existing internal and public facing web site and applications.

Daily activities could include maintaining enhancing a suite of ADA-compliant, multi-lingual WordPress sites for a global organization, developing marketing landing pages, in addition to building HTML emails, banner development and light web production work.

Must-Haves:


  • Proficiency with valid, standards-based and semantic markup

  • Experience with grid-based frameworks (like Bootstrap)

  • Experience in responsive layout, mobile device optimization and cross-browser testing

  • Experience with version control (GIT)

  • Experience with WCAG 2.0 standards and best practices for accessible development and it’s impact on web development processes

  • Experience working with multi-lingual sites (WPML - WordPress Multi-Lingual plugin a plus)

  • Ability to work with JS Libraries (Ability to write your own JavaScript a plus)

  • Experience with Agile development methodologies

  • Out of the box thinking, to identify and work around process design

  • Involvement in full development life cycle; design, coding, test, build, QA, deployment and maintenance

  • Strong attention to detail and the ability to produce accurate work

  • Excellent troubleshooting and problem-solving skills

  • Must be able to multi-task and work within deadlines

  • A good sense of design and an eye for detail

  • A positive attitude and love working with a team

  • Qualifications:

  • Must have a minimum of 2 years of Web Development experience using front-end technologies

  • Must have a minimum of 2 years of WordPress experience, including setup, configuration, theming and plug-in development

  • Must have a minimum of 1 year of PHP experience

  • Experience working with Photoshop, Illustrator


Nice to haves:

  • Experience or exposure to Foundation, LESS and SASS

  • Experience or exposure to React.js


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 8+ years experience
  • Full Time
  • asap

The Resource Manager is a newly created discipline within the agency that incorporates production knowledge, project management, creative resource management and account management. Working with talented creatives, video producers, designers, and client experience leads, this individual will serve as the main resource for our internal teams to complete projects on time and on budget. This position will be responsible for creating and managing a smooth and fiscally responsible workflow for all incoming and outgoing projects among several business groups, and across many client groups. The ideal candidate is a task master, a problem solver, and a quick thinker with a level head and excellent people skills.  This position will be accountable and responsible for the quality, timing and budget management of all approved projects to ensure that MERGE delivers effectively and flawlessly on client expectations.

Core functional responsibilities include:

The Resource Manager is responsible for providing direction and analysis that department leadership needs to ensure staffing is aligned with revenue projections. He/she also provides the general operational support necessary for employees to complete internal and client deliverables. Strong interpersonal skills and an eye for detail are essential, as is the ability to communicate effectively with the Merge Account, Technology and Creative teams.

Resource Management:


  • Work with office/team leadership, client finance and operations directors to ensure office and/or team staffing are aligned with revenue forecasts.

  • Partner with account/creative/technology teams to facilitate the development of staff plans that are aligned to the approved revenue forecasts.

  • Meet regularly with department leadership to provide the necessary reports and analysis to identify resourcing needs and provide solutions for any identified gaps.

  • Provide recurring and ad hoc reports and analysis to account teams to ensure project success (e.g. burn reports, resource to revenue).

  • Setup and maintenance of jobs in the MERGE enterprise (ADVANTAGE) system and champion internal systems for higher productivity working.

  • Monitor day-to-day project activities and resourcing, identifying potential instances of underutilization and actively work with department leads to address and solve those issues.

  • Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.

  • Be a resource to the Leadership team regarding questions like expenses, time sheets, OOTO policies, etc.


Staffing:

  • Recognizes internal staffing needs and recommends staffing accordingly.

  • Proactively builds on a pre-existing network of contacts.

  • Serve as conduit to Finance, Human Resources/TA and Information Technology regarding Creative/Tech/Account staffing needs.

  • Communicate with prospective freelancers based on portfolio submissions.


QUALIFICATIONS

  • BA/BS Degree and at least 8 years of work experience preferably in an interactive agency setting.

  • Advanced knowledge of internal systems and BI software. i.e Advantage.

  • Ability to break down complex sets of data and provide advanced level analysis.

  • Strong knowledge of production including, digital, print, broadcast & video.

  • Ability to work with tight and aggressive deadlines while being extremely detail oriented and organized for accurate and timely delivery of projects.

  •  Exceptional project management experience including the ability to manage multiple projects simultaneously.

  • Strong verbal, written and presentation skills.

  • Prides oneself on the ability to solve problems creatively.

  • Be a collaborative, generous team player who readily shares ideas, but can happily build on others ideas.

  • Be passionate about breaking new ground, new technologies and new channels.

  • Be able to manage time appropriately and meet aggressive client deadlines & deliverables.

  • Willing to quickly and easily adapt to changes and priorities.

  • You have a track record of managing production budgets effectively.


VALUES

Ability. Ability to bring the highest level of skill and competence.

Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.

Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

Apply

  • 3 - 5 years experience
  • Full Time
  • asap

This role works in conjunction with Creative Director or Associate Creative Director, Content Writers, Digital Strategy, Account Management, Project Management, Production, and Technology teams to develop and execute innovative design, UX, responsive/mobile websites, eCommerce, social media promotions, native and nonnative OS apps, email campaigns, landing pages, and other digital marketing projects.

Responsibilities:

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include


  • Develop concepts & design layouts with expert knowledge in front-end and visual experiences (no coding required) that align to current digital trends and best practices

  • Demonstrate a deep experience in web/app/UI/UX

  • Responsible for wireframing, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

  • Create work that is mindful of the client’s measurement objectives

  • Ability to prepare and present concept & layouts internally and to Clients

  • Team oriented with a positive, “can do” attitude

  • Collaborates with assigned art director to execute final projects

  • Creative problem solver and rock-star visual designer, and enjoy a fast-paced, collaborative environment

  • Extremely well organized and detail-oriented

  • Passionately keeps up with evolving design trends and best practices

  • Work on other new business initiatives as needed

  • Deliver all assignments on time and on budget

  • Coding skills not required


Qualifications:

  • Able to think conceptually and strategically

  • An impressive design portfolio with a strong emphasis on digital which includes working on a variety of clients, industries and projects, UI/UX strategy & execution

  • Strong attention to detail and consistently performs self-review of work before submission

  • Expert in digital design, UX, wireframes, PDD, type and color

  • Expert in Adobe Suite, Sketch/InVision

  • Good presentation skills

  • Has the big picture view of any given assignment and understands the context of the client, industry and market

  • Communicates effectively & frequently with entire team

  • Able to work independently and collaboratively

  • Able to juggle multiple projects and priorities

  • Strong work ethic and positive outlook

  • Demonstrates a commitment to the agency and client

  • Knows when to alert management of any developments that might impact the project and or client relationships

  • Always timely and professional in appearance and manner when meeting with clients

  • Adheres to all internal administrative policies including prompt submission of time sheets, expense reports, attendance, reporting time out of the office, etc.

  • 3-5 years agency or creative department experience

  • Experience in Healthcare, Life Sciences, or Financial marketing a plus


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 4 to 6 years
  • Full Time
  • asap

We are seeking a motivated finance professional to take responsibility for a wide variety of core FP&A functions, both analytical and strategic in nature.  This reimagined role will be a strategic partner for agency leaders as they evaluate resource needs, plan the monthly business activity and drive process improvements in the business.  This position will be at the center of preparing many of our critical financial analyses and executive level presentations while also presenting the opportunity to provide insight and create business partnerships with MERGE functional leaders to improve efficiency and drive growth.

As a growing dynamic company, all employees are expected to be active members of the growing team and be flexible in assisting the company as it grows organically and through M&A activity. The following duties provide a framework for the position as defined today with growth opportunities for tomorrow.

Responsibilities:

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include:


  • Executive Decision Support: Support the executive decision-making process by leading in-depth financial/strategic analyses, interpreting results, and articulating actionable recommendations that support growth, increase profitability and maximize shareholder value.

  • Thought leadership: Understand and recommend the integration of industry KPI’s/metrics and analysis to help improve and evolve the understanding of the key drivers of the business in order to drive stronger performance and deeper knowledge among key leaders.

  • Business Partner: Understand what’s driving growth and profitability at a client, project level and business unit level. Communicate and provide action-oriented insight and KPI’s to assist the client account management teams to increase efficiency, inform resource capacity and pricing for profitable growth. Partner with department leadership to ensure business decisions are made with all relevant information.

  • Drive accuracy and timeliness of forecasting, consolidation, and reporting of financial results: You know the drill and you are an expert at it! Analyze and report financial results at month-end, including revenue and cost variance analysis. Consolidate forecasts across all divisions. Identify key variances to prior year, prior forecast, and budget. Reconcile actual results to forecast expectations.

  • Mergers and Acquisition Support: MERGE is in growth mode and acquisitions could be a key  part of this role.  Activities may involve industry analysis and assessment of potential acquisition targets, due diligence in assessing identified targets, and working closely with internal leadership, ownership and external advisers in completing acquisitions.  Specific responsibilities may include setup and management of data rooms, coordinating and fulfilling information requests, preparation of requested reports/information, and preparing transition and integration plans,

  • Budget, Forecast and Reporting: Key role in the annual budgets, quarterly forecasts and ad-hoc requests across all divisions, including understanding of key revenue and expense drivers to drive growth and profitability. A key role in preparation of monthly Board and Bank reporting.

  • Systems assessment and ownership: Serve in a leading role in consolidating key financials and conducting financial analysis in our financial consolidation platform/business intelligence platform. Key role in all aspects of system administration for the company wide ERP system and intimate involvement in ongoing systems assessment.


Qualifications:

  • Excellent communication (written & verbal) skills and a Team player, pitching in to accelerate a more timely, accurate close.

  • Ability to work independently and multi-task a large volume of projects and tasks with high attention to detail and strong problem-solving skills.

  • Driven, committed and possess the ability to complete tasks on a timely basis with a high degree of accuracy.

  • Skilled at finding more efficient ways to work, including helping others work better.

  • Experience with financial reporting/budgeting tools a plus (e.g. Adaptive Planning, Staff Planning).

  • Advanced Excel skills required (e.g. pivot tables, advanced functions, macros).

  • Understanding of GAAP and revenue recognition.

  • Minimum of 4 years of related experience.

  • Experience in professional service firm environment.

  • Bachelor’s Degree in Finance or Accounting.

  • Flexibility to meet continuously changing priorities and challenges.

  • Ability to succeed in a fast-paced environment.


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 5-7 years experience
  • Full Time
  • asap

The Senior Art Director, Direct Response works in conjunction with Creative Director or Associate Creative Director, Account Management, Project Management, Production, and Technology teams to develop and execute direct mail, collateral, digital & print, concepts and design.

Responsibilities

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include:


  • Develop creative concepts and design for direct response, print ad, OOH, collateral, and digital marketing (social, mobile, landing pages, email, banners)

  • Collaborates with assigned copywriter to concept and execute final projects

  • Develop work that is on strategy and on brand

  • Create work that is mindful of the client’s measurement objectives

  • Assists Senior Creative with execution details of client direct response programs

  • Ability to conduct effective image search for concepts and for final materials

  • Establishes and maintains the highest possible standards for design and typography through final released product

  • Execute accurate files for existing concepts initiated by others on the creative or client team

  • Create concept presentations with InDesign & PPT

  • Detailed management of multiple direct mail layout versions & accurate execution of production ready files within a fast-paced environment

  • Deliver all assignments on time and on budget


Qualifications

  • Portfolio / samples of produced and spec work in all mediums with a focus on direct response projects

  • Excellent art direction and design skills with an emphasis on flexibility, speed & accuracy

  • Able to develop creative from start to final delivery of production ready files

  • Be proficient with InDesign as well as the Adobe CS family of programs

  • Strong attention to detail

  • Familiarity with print production with a focus on direct mail

  • Excellent knowledge of email and digital media production

  • Communicates effectively & frequently with entire team and is solution oriented

  • Articulate and concise in both written and oral communications

  • Able to work independently and collaboratively, with limited supervision

  • Consistently performs self-review of work before submission

  • Able to multitask, prioritize work, and take ownership of multiple projects in tight timeframes

  • Has the big picture view of any given assignment and understands the context of the client, industry and market

  • Strong work ethic and positive outlook. (Sense of humor is a plus.)

  • Demonstrates a commitment to the agency and client

  • Knows when to alert management of any developments that might impact the project and or client relationships

  • Always timely and professional in appearance and manner when meeting with clients

  • Works cooperatively as a member of the team

  • Adheres to all internal administrative policies including prompt submission of time sheets, expense reports, attendance, reporting time out of the office, etc.

  • 5-7 years agency or creative department experience and direct response experience

  • Experience in Healthcare, Life Sciences, or Financial marketing a plus


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 3-4 years experience
  • Full Time
  • asap

The Senior Account Manager (SAM) is passionate about marketing and PR. They handle the day-to-day account workload and execution of client objectives for multiple healthcare clients in the marketing, PR and media relations space. The SAM will be able to work independently as needed and maintain a high level of professionalism and execute projects based on client and/or management requirements. They will work closely with cross-departmental colleagues to ensure projects flow through appropriate channels and meet delivery requirements/deadlines. This position involves regular client contact and performs in all aspects of account management.

 Key Responsibilities


  • Supports in all facets of account management and client services; day-to-day client contact as required

  • Be intuitive to and anticipate client needs

  • Facilitates and actively participates in internal and client meetings

  • Supports and/or leads all facets of client work as necessary; examples include PR, media relations, content development, social media, digital communications, design and related activities

  • Effectively communicates client feedback to cross functional agency team and keeps team apprised of changes or updates to account in a timely manner

  • Manages projects through client review process

  • Develops understanding of the brand’s strategic imperatives

  • Assists in tactical planning

  • Prepares and communicates documentation for client and internal purposes; ensures accuracy of all communications

  • Monitors hours and costs for client projects

  • Effectively manages up to senior members of the Account Team to ensure all client information is known and addressed appropriately

  • Possesses an understanding of the client, the category, customer segments and relevant competitors; proactively participates in learning about the client industries on an ongoing basis by researching industry and category trends through websites, trade journals, market research

  • Attend industry events, meetings, conferences and training as appropriate

  • Other responsibilities as designated


 Qualifications

  • Bachelor’s Degree; in fields related to marketing, PR, digital marketing and/or marketing is preferable

  • 4 - 6 years of account/client management experience in an agency environment

  • Desire and aptitude to work in multiple facets of marketing

  • Knowledge of healthcare industry a plus

  • Able to grasp industry concepts quickly and completely

  • Strong attention to detail

  • Excellent writing and verbal communication skills

  • Working knowledge of current social media platforms and emerging media

  • Outstanding interpersonal skills

  • Outgoing personality; ability to effectively interact with team members

  • Highly motivated, highly organized

  • Proactive attitude



  • Working knowledge of Microsoft Office Suite



  • Ability to work additional hours as needed

  • Some light travel may be required


 

Values

  • Ability to bring the highest level of skill and competence.

  • To keep us flexible, nimble and incredibly responsive to client and market demands.

  • Constant seekers of new ideas, amazing collaborators and builders of those around us.


 

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

We’re constantly on the lookout for new ideas and thinking. That's why we're always interested in dreamers, visionaries, realists and those who see boundless possibilities at every turn. We're giving tomorrow’s difference makers an opportunity to make an impact today.

If you don't see an open position that fits you to a T, but you are interested in working at MERGE, submit your resume and information below and we'll keep you in mind for future openings.

Apply

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