MERGE Careers

Are you a dreamer? A visionary? A realist? Or someone who seeks boundless possibilities at every turn? If you think you fit into our cultural DNA, let’s connect. We’re always in search of new ideas and thinking.

  • 8+ years experience
  • Full Time
  • asap

The Account Director oversees and leads all account management processes. You will monitor, direct, and motivate day-to-day interactions between account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands on experience by delivering engaging, passionate outstanding ideas and work. You will work closely with the account team to drive tactical projects through agency and meet delivery requirements/deadlines. You will also act as a senior solution-oriented manager that thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management.

RESPONSIBILITIES
MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.
Core functional responsibilities include:
• Provide strategic leadership for Account Management team
• Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
• Utilize experience to identify additional business needs and implement solutions
• Incorporate senior staff from account management with other departments as project objectives or issues warrant
• Manage and grow a team as a mentor and trusted advisor to account team
• Maintains working knowledge of MERGE Boston health solutions and resources and recognizes/acts upon opportunities.
QUALIFICATIONS
• Bachelor degree required
• 8+ years of Life Science account management experience
• Ability to evaluate competitive communications across category, consumer, product, cultural trends, etc.
• Willingness to roll up your in highly collaborative environment
• Advanced client management skills, especially as it relates to setting and managing client expectations
• Superior professional communication and presentation skills
• Commitment to client, attention to detail, and strong problem solving ability

VALUES
• Ability. Ability to bring the highest level of skill and competence.
• Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.
• Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

Apply

  • 3 years experience
  • Full Time
  • asap

Are you looking for a place to call home, to apply your skillsets and passions while impacting colleagues and brands alike? Are you looking to expand horizons, and think in a way that others haven’t quite imagined yet? Please read on to learn about MERGE. Here you’ll find an uncommon combination of strategy, creativity and technology. And a few characters along the way.

We deliver results for our clients with a big dose of camaraderie and fun. It’s an entrepreneurial environment, where every team member has a voice at the table and a chance to learn and sharpen new skills.

We currently seek a Account Executive to be involved in all aspects of account management, including regular client contact and high-quality delivery on multiple projects within a fast-paced environment. This person will use their problem-solving and collaboration skills to promote flawless day-to-day execution of projects. This person stays cool, calm, and collected under pressure and is able to see problems around corners, acting proactively to get things done. This person is comfortable recommending solutions to red flags that arise while also keeping their manager up-to-date on projects as they relate to the client.

RESPONSIBILITIES
Core functional responsibilities include:
• Assists in all facets of account services and client management as directed
o Actively participates in internal and client status meetings
o Effectively communicates client feedback to cross functional agency team and keeps team apprised of changes or updates to account in a timely manner
o Assists in managing projects through client review process
o Develops understanding of the brand’s strategic imperatives
o Assists in tactical planning
o Develops and submits internal documentation per agency SOP
• Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency
• Monitors financial status of accounts
o Monitors hours and OOPs by project and overall PO
o Responsible for approving billing and invoices, partnering with finance to manage hours
• Prepares materials for reporting to the client with oversight
• Gains understanding of the category, the brand, customer segments and relevant competitors; proactively seeks out team members to gain working knowledge of the brand and category ongoing basis
• Keeps up-to-date on industry and category trends through websites, trade journals, market research
• Remains alert to client needs and elevates opportunities to convert organic growth opportunities
• Maintains working knowledge of MERGE solutions and resources and recognizes/acts upon opportunities.
• Other responsibilities as designated
QUALIFICATIONS
• 3 of years of project/account management experience
• Excellent communication and presentation skills (oral and written)
• Strong client management skills, especially as it relates to setting and managing client expectations
• Project management experience
• Client-facing experience
• Familiarity with both traditional and digital processes and production, a plus.
• Bachelor degree required

Apply

  • 8+ years experience
  • Full Time
  • asap

We take the same approach with our people. We want your experience here with us to be filled with inspiration and impact. In order to service our clients effectively, we’ve organized teams and built processes that match the needs of both our people and our clients. We empower and challenge every employee to pressure test our tools and ways of working, to spark discussion on improvement opportunities, and to keep each other accountable to bringing our best selves to our work every day.

OVERVIEW
People are everything to an agency. Where the Talent team plays a high touch role throughout the employee’s journey with MERGE, they’ll never forget their initial experience with Talent Acquisition and Human Resources overall. We are looking to build a best in class Talent Acquisition function to augment our existing People & Culture team. Reporting to the Chief Talent Officer, you will help create, integrate and implement recruitment efforts for our Chicago, Boston and Atlanta agencies.


RESPONSIBILITIES
MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.
Core responsibilities include:
• Own the full recruitment life cycle (identifying, attracting, assessing, hiring and initiating the on-boarding process)
• Attract diverse top talent through employer branding, social networking, employee referrals, campus recruiting, with a refined and professional, yet personal approach
• Lead all recruitment across the network, spanning junior to senior roles, while managing internal communications and expectations with C-Suite through junior managers, as well as externally with candidates
• Design, create, and maintain Talent Acquisition (TA) processes and systems enterprise wide including:
• Applicant tracking system or other process
• Organization of position descriptions, as well as step up position clarity
• Interviewing best practices
• Internship programs
• Vendor management and selection
• Champion new ideas and initiatives and create an environment that supports innovation; use fresh perspectives, breakthrough ideas, and new paradigms to create more effective ways to hire and retain top talent
• Instill fun and energy into the culture through your infectious approach to people



QUALIFICATIONS
• 8+ years’ experience in a recruiting role at an enterprise level with at least 3 years’ experience in an advertising agency setting. Experience in recruiting for creative, technical, media, strategy, analytics and leadership positions a must

• Experience developing creative strategic/sourcing techniques to fill difficult positions, uncover passive candidates, and success managing technical recruiting projects within specified time frame. Further leadership in facilitating best practices for tapping the networks of our employees is a surprise and delight
• Advanced knowledge of recruiting best practices, recruiting systems, legal compliance and overall knowledge of HR disciplines
• A willingness to be tactical as well as strategic, and to demonstrate initiative and results-orientation with a constant focus on delivery. Customer service and attentiveness to our hiring managers is a characteristic that behooves collaboration and symmetry
• Strong communication and project management skills necessary to keep many projects running concurrently
• Excellent facilitation and influencing skills required, including ability to effectively build internal and external business relationships. Strong knowledge of applicant tracking systems and onboarding solutions, and ability to fine tune them to meet business needs



Apply

We’re constantly on the lookout for new ideas and thinking. That's why we're always interested in dreamers, visionaries, realists and those who see boundless possibilities at every turn. We're giving tomorrow’s difference makers an opportunity to make an impact today.

If you don't see an open position that fits you to a T, but you are interested in working at MERGE, submit your resume and information below and we'll keep you in mind for future openings.

Apply

  • 5+ year experience
  • Full Time
  • asap

The Senior Marketing Analyst plays an integral role in delivering online marketing insights to clients by working alongside the MERGE WORLD teams. This position requires a combination of strong data analysis, data mining, business analytics and statistical skills. A good understanding of business strategy and experience in the advertising industry is helpful. Ability to consult with clients to define and answer their most pressing business questions and drive meaningful results. Assist the Director of Analytics in execution of analytics vision and training teams.

RESPONSIBILITIES
MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.
Core functional responsibilities include:
• Collaborate with teams to solidify findings and improve campaign performance and user experience
• Develop consistent approaches and methodologies, automate repeatable tasks and drive process efficiencies
• Keen business acumen to help clients discover and develop KPIs
• Understand data warehouse and cloud computing concepts
• Easily manipulate data with tools like pivot tables, Tableau, SQL, R
• Create automated dashboards that communicate client business goals
• Demonstrated ability to leverage advertising data and client internal data to provide optimization opportunities and clearly articulated next steps
• Develop digital and multi-channel campaign measurement, test designs, ad-hoc analysis, and ability to present findings to stakeholders
• Apply various quantitative methods to analyze and interpret information from multiple data sources as needed
• Work with marketing stakeholders to leverage personas, customer journeys, and data strategies to develop and implement marketing automation programs
• Ability to conduct statistical analyses and test hypotheses around business questions

QUALIFICATIONS
• 4+ years of experience in digital analytics, preferably with experience in web site and digital media
• Proven analysis skills and ability to present data to a marketing-oriented audience
• Attention to detail and very strong ability to convert complex data into insights and action plans
• Knowledge of online advertising and media management systems (AdWords, YouTube, DoubleClick, Sizmek, Facebook, The Trade Desk)
• Experience with digital analytics platforms: Google Analytics, Webtrends, Coremetrics
• Web and media tagging experience is a must (DCM, GTM)
• Excellent written, verbal and presentation skills
• Proficient in MS Excel/PowerPoint
• BA or BS in a quantitative field: Advanced degree a plus
• Critical thinker and afraid of ambiguity or startup like environment
• Data visualization (Datorama, Tableau, Data studio)
• R studio for statistical modeling and regression analysis

VALUES
• Ability. Ability to bring the highest level of skill and competence.
• Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.
• Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

Apply

  • 5 years experience
  • Full Time
  • asap

MERGE Atlanta is looking for an experienced Senior .Net Developer who can hit the ground running. Depending on the project, you will take on tasks such as coding, testing, deploying and debugging complex user interfaces. You will work closely with project managers, testers and other developers to build websites in our proprietary (ASP.NET / sql-based) CMS.

RESPONSIBILITIES

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

The Sr .NET Developer will report to the Development Manager and help to create, support and maintain the .NET solutions provided to our clients. This role will be part of an innovative and highly collaborative development team. The pace is fast, but the rewards are high.


QUALIFICATIONS

Bachelor’s degree in Computer Science or equivalent of education and/or experience
Experience with C#, ASP.NET MVC 5 and above, LINQ to SQL, Entity Framework,  Web API, JavaScript, HTML5.
A solid understanding of Object Oriented design techniques.
Experience with JavaScript Framework, MVM.JS or Angular, Knockout with Rest etc.
Microsoft Visual Studio 2015-2017 Microsoft SQL Server -, ability to write and debug Transact-SQL.
Experience with User Interface development.
Experience with Testing framework like mockjax.js preferable.
Experience with one or more development methodologies (Waterfall, Agile, etc.) required.
Excellent communication skills and ability to collaborate in a multi-disciplinary team consisting of Software Engineers, and Project Managers.
Familiar with secure development techniques and understanding of web technologies such as HTTP, OData, REST.
Experience in web layout design using CSS, SASS, LESS, and HTML 5/XHTML a huge plus.
Experience with distributed cloud computing a plus.
Knowledge about any one continuous integration technologies is a plus.
Financial background a huge plus.
Agency experience a huge plus.

Local candidates strongly preferred

VALUES

Ability. Ability to bring the highest level of skill and competence.

Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.

Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

Apply

  • 5+ years experience
  • Full Time
  • asap


The Sr .NET Developer will report to the Development Manager and help to create, support and maintain the .NET solutions provided to our clients. This role will be part of an innovative and highly collaborative development team. The pace is fast, but the rewards are high.

Responsibilities
MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.
• Transform business and system requirements into functional code.
• Contributes to creation of standard approaches and techniques.
• Assist with code quality checks and peer reviews.
• Provide technical software support, including investigating and qualifying bugs, and maintaining accurate documentation.
• Out of the box thinking, to identify and work around process design.
• Involvement in full development life cycle; design, coding, test, build, QA, deployment and maintenance.
• Ability to effectively communicate complex ideas amongst team members of various technical skill levels.
• Strong attention to detail and the ability to produce accurate work.
• Excellent troubleshooting and problem-solving skills.
• Must be able to multi-task and work within deadlines.

Qualifications
• Experience with C#, ASP.NET MVC 5 and above, LINQ to SQL, Entity Framework, Web API, JavaScript, HTML5.
• A solid understanding of Object Oriented design techniques.
• Experience with JavaScript Framework, MVM.JS or Angular, Knockout with Rest etc.
• Microsoft Visual Studio 2015-2017 Microsoft SQL Server -, ability to write and debug Transact-SQL.
• Experience with User Interface development.
• Experience with Testing framework like mockjax.js preferable.
• Experience with one or more development methodologies (Waterfall, Agile, etc.) required.
• Excellent communication skills and ability to collaborate in a multi-disciplinary team consisting of Software Engineers, and Project Managers.
• Familiar with secure development techniques and understanding of web technologies such as HTTP, OData, REST.
• Experience in web layout design using CSS, SASS, LESS, and HTML 5/XHTML a huge plus.
• Experience with distributed cloud computing a plus.
• Knowledge about any one continuous integration technologies is a plus.
• Financial background a huge plus.
• Agency experience a huge plus.

Values
• Ability. Ability to bring the highest level of skill and competence.
• Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.
• Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.


Apply

  • 3-5 years experience
  • Full Time
  • asap


The Systems Administrator will report to the Director of IT and is a critical part of the IT Department, supporting all technology needs for our employees and consultants. You will design, create, maintain, and improve systems that support the work we accomplish, as well as assist with triage and resolution of support requests along with the rest of the network’s IT Department. Together with the Director of IT, the IT Systems Administrator will have an unending desire to improve our surroundings and ensure that technical problems never prevent MERGE employees from doing incredible work for incredible clients.

RESPONSIBILITIES
MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

• Together with the rest of the team, collaborate on the design, build-out, and maintenance of local and network-wide infrastructure, including but not limited to servers, SANs, firewalls, switches, and WiFi access points
• Plan, track, automate, and execute maintenance and patching schedules for local and remote server infrastructure
• Serve as a co-administrator of our DEP/MDM/Munki stack to maintain patch levels and security on our Mac infrastructure in all three offices
• Make improvements and additions to the management stack, including upstream code contributions where appropriate – we love open source!
• Spearhead automation and improvement efforts to tie together systems and workflows. Work with departments to source, purchase, or create tools to solve business problems
• Monitor and maintain on-site systems and services, including but not limited to servers, WiFi, PBX, and multi-function printers
• Move, set up, troubleshoot, and support usage of conference room audio/visual equipment
• Conduct both formal and informal training for employees and consultants on internal and office-standard applications
• Serve as an escalation point for Tier 1 support specialists, and help with Tier 1 helpdesk duties as needs arise
• Provision and set up hardware, software, and logins/accounts for new employees
• Clearly document procedures, workarounds, solutions, known issues, and common troubleshooting procedures
• Help design, implement, and maintain internal software update systems
• Enforce and improve security standards to ensure data privacy
• Research, recommend, and drive adoption of industry best practices
• Perform other duties as required by the situation and circumstances

QUALIFICATIONS
The ideal candidate possesses stellar communication skills, both written and oral; can lift up to 40 pounds; is available to work in our Chicago office during normal business hours; and is a good cultural fit with our team.
We’re also looking for demonstrated expertise in all of the following:
o Supporting and troubleshooting macOS (10.12 and newer) both in person and remotely
o Strong knowledge of centralized Mac deployment systems
o Basic and intermediate networking concepts, including DNS, DHCP, VLANs, firewall maintenance, and associated troubleshooting techniques
o Support of all Microsoft Office Suite applications (Office 2016) and their usage with Office 365
o Intermediate level experience with VMWare and/or Hyper-V technologies
o Intermediate level experience with file server administration, including NTFS permissions and Role-Based Access Control
o Intermediate to advanced command line usage
o Functional knowledge of Git
o Scripting in bash and/or python

Special attention given to candidates with:
• Working knowledge of process automation and continuous integration practices
• Mitel PBX systems
• Basic change management process and protocols
• Experience with either NoMAD or Enterprise Connect
• Munki or JAMF experts
• Open source contributors
• ACSP / ACMT certifications
• Experience with usage, management, and automation of Linux servers
• Experience with managing Windows Servers and MS SQL

VALUES
• Ability. Ability to bring the highest level of skill and competence.
• Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.
• Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.


Apply

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