MERGE Careers

Are you a dreamer? A visionary? A realist? Or someone who seeks boundless possibilities at every turn? If you think you fit into our cultural DNA, let’s connect. We’re always in search of new ideas and thinking.

  • 1-3 years of experience
  • Full Time
  • asap

The Assistant Account Executive (AAE) supports day to day activities of assigned account(s), while coordinating effectively with client brand team and extended partners on development of tactics. The AAE is an agile member of the team who field frequent client requests and collaborate internally for strong thought leadership and best in class work. The position begins to demonstrate a strategic understanding of the client business and provides sound and responsible assistance to the team.

RESPONSIBILITIES:

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team. Key role responsibilities include:


  • Assists in all facets of account services and client management as directed

  • Actively participates in internal and client status meetings

  • Effectively communicates client feedback to cross functional agency team and keeps team apprised of changes or updates to account in a timely manner

  • Assists in managing projects through client review process

  • Develops understanding of the brand’s strategic imperatives

  • Assists in tactical planning

  • Develops and submits internal documentation per agency SOP

  • Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency

  • Monitors financial status of accounts

  • Monitors hours and production expenses

  • Responsible for approving billing and invoices, partnering with finance to manage hours

  • Prepares materials for reporting to the client with oversight

  • Obtains an understanding of the category, the brand, customer segments and relevant competitors; proactively seeks out team members to gain working knowledge of the brand and category ongoing basis

  • Keeps up-to-date on industry and category trends through websites, trade journals, market research

  • Remains alert to client needs and elevates opportunities to convert organic growth opportunities


QUALIFICATIONS:

  • Bachelor degree required

  • 1-3 of years of project/account management experience agency experience preferred

  • Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams

  • Strong project management skills, especially as it relates to setting the tone for achieving deadlines within our fast-paced, ever-changing environment


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 2-4 years of experience
  • Full Time
  • asap

The Account Executive (AE) supports day to day activities of assigned account(s), while coordinating effectively with client brand team and extended partners on development of tactics. The (AE) is an agile member of the team who field frequent client requests and collaborate internally for strong thought leadership and best in class work. The position begins to demonstrate a strategic understanding of the client business and provides sound and responsible assistance to the team.

RESPONSIBILITIES:

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team. Key role responsibilities include:


  • Assists in all facets of account services and client management as directed

  • Actively participates in internal and client status meetings

  • Effectively communicates client feedback to cross functional agency team and keeps team apprised of changes or updates to account in a timely manner

  • Assists in managing projects through client review process

  • Develops understanding of the brand’s strategic imperatives

  • Assists in tactical planning

  • Develops and submits internal documentation per agency SOP

  • Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency

  • Monitors financial status of accounts

  • Monitors hours and production expenses

  • Responsible for approving billing and invoices, partnering with finance to manage hours

  • Prepares materials for reporting to the client with oversight

  • Obtains an understanding of the category, the brand, customer segments and relevant competitors; proactively seeks out team members to gain working knowledge of the brand and category ongoing basis

  • Keeps up-to-date on industry and category trends through websites, trade journals, market research

  • Remains alert to client needs and elevates opportunities to convert organic growth opportunities


QUALIFICATIONS:

  • Bachelor degree required

  • 1-3 of years of project/account management experience agency experience preferred

  • Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams

  • Strong project management skills, especially as it relates to setting the tone for achieving deadlines within our fast-paced, ever-changing environment


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 5+ years of experience
  • Full Time
  • asap

MERGE Atlanta’s Roswell office is seeking a Senior UX Designer who is passionate and proactive about improving the overall experience of complex digital products and services. The successful candidate will be an exceptional client-facing storyteller and collaborator, excited to communicate their perspective and rationale, while also eager to receive and leverage feedback from a variety of sources.

Our senior designers participate in and lead research, strategy, information architecture, and the interactive design of massive, responsive websites and mobile applications, as well as microsites, landing pages, and emails. They provide a holistic approach to the creation of personas, sitemaps, flow diagrams, wireframes, functional prototypes, and more. They plan, participate in and lead stakeholder interviews, cross-department collaborations, and user testing. They create and deliver presentations relative to all the above.

ROLE REQUIREMENTS:


  • A positive, solutions-oriented and collaborative approach to all challenges

  • Determined to discover and resolve root-level challenges, always balancing business goals with user needs

  • Perform, communicate, and leverage research & analysis of client, competitor and customers, industries, brands, technologies, digital experiences, and more

  • Experience participating in and leading workshops, design sprints, brainstorms, focus groups, user tests, and more

  • Expertise in refining the information architecture of massive collections of content

  • Demonstrable expertise in the creation of design documents such as sitemaps, flow diagrams, wireframes, prototypes, presentations, and more

  • An eye for visual design, able to create visually compelling interface designs

  • In-depth knowledge of American Disabilities Act and how it applies to digital experiences

  • Experience in designing for large scale CMS platforms, with a strong awareness of the challenges and opportunities inherent in these environments

  • Engaging storyteller, able to articulate a unique perspective and rationale to a variety of audience types, including clients, teammates, and customers

  • Eager to receive and leverage feedback

  • Strong ability to prioritize and balance workload, with a goal of providing the highest quality work product while also meeting strict deadlines

  • Mentor early career team members and contribute to the agency culture


QUALIFICATIONS:

  • 5+ years of professional experience, preferably in an agency or consulting

  • Bachelor’s degree in HCI, visual arts, related field or equivalent work experience

  • Technical proficiency in Sketch, InVision, Adobe CS, and Office 365

  • In-depth knowledge of designing for HTML5, CSS3 and JavaScript implementation


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 3 years
  • Full Time
  • asap

The Search Marketing Planner has 3 years of paid search experience and an excellent understanding of the full process from strategy and plan development, to execution and measurement. Core responsibility is planning and executing paid search campaigns across both Google and Bing. S/he is a self-starter, adept at using audience insights and data to inform planning, substantiate hypotheses, evaluate results and drive optimization.

In our work with financial services and healthcare brands, we specialize in helping people make the most important decisions in their lives: those related to their physical health and financial wellbeing. We see it as an awesome responsibility, but one that we deliver with a big dose of camaraderie and fun. It’s an entrepreneurial environment, where every team member has a voice at the table and a chance to learn and sharpen new skills. We also enjoy onsite yoga, engage in friendly competition with our Fitbits, eat lunch together on Fridays, and plan creative nights out in and around the Innovation District.

The Search Marketing Planner has 3 years of paid search experience and an excellent understanding of the full process from strategy and plan development, to execution and measurement. Core responsibility is planning and executing paid search campaigns across both Google and Bing. S/he is a self-starter, adept at using audience insights and data to inform planning, substantiate hypotheses, evaluate results and drive optimization.

Responsibilities:


  • Planning and buying of paid search/CPC media plans, including campaign architecture, data strategy, reporting requirements, and post campaign analysis

  • Researching and monitoring of changes and updates to paid search technology

  • Daily oversight of campaign performance, pacing, and issue resolution to ensure performance, delivery and optimizations are on track

  • Collaborating with Analytics team to ensure proper tagging, reporting, insights and optimization strategies are in place

  • Managing program budgets, invoicing and billing reconciliation

  • Qualifications

  • Approximately 3 years paid search management experience across multiple accounts either at an agency, brand, or vendor.

  • Curiosity about the ever-changing search marketing landscape, and desire to share latest industry trends and developments with broader team

  • Exceptional communication and negotiation skills (written & verbal)

  • Ability to anticipate client needs/perspective/process and respond accordingly

  • Strong analytical skills and a natural affinity for numbers; ability to analyze data, draw insights and develop actionable recommendations

  • Detail-oriented and well organized

  • Effective time management skills – ability to prioritize and meet deadlines

  • Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment

  • Expert proficiency with Microsoft Excel and PowerPoint

  • GoogleAds and BingAds certifications

  • Familiarity with Google Analytics

  • Bachelor’s degree required


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 4+ years
  • Full Time
  • asap

The Project Manager/Producer plans, directs, and coordinates all tactical activities of client engagements to ensure that project goals are accomplished within the prescribed time frame, funding parameters, and scope. The perfect candidate will have extensive experience with offline media and production processes but with a background in delivering digital projects/campaigns.

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Responsibilities:


  • Work with account teams to define project scopes and statements of work, clarifying requirements, explaining executable ideas clearly and managing expectations

  • Develop workable budgets, detailed project tasks and realistic timelines

  • Manage assigned projects from start to finish, ensuring successful project completion against deadlines

  • Lead and inspire creative teams by communicating the vision for the project as well as involving people at the optimal levels for project success and overall account utilization

  • Determine project risks on an ongoing basis, escalates issues as needed

  • Evaluate best team makeup for assigned projects

  • Generate detailed campaign and project schedules with variable media channels deliverables

  • Create and maintain project backup, status reports, PO’s, estimates, schedules, change orders, technical and production specs, play books and any other backup documentation

  • Set up necessary key touch-point meetings in the process including weekly status meetings

  • Follow through on task assignments and enter “to do” lists per detailed schedules (from creative development through delivery) and assist with communication about deliverables to creative team

  • Managing delivery of all project content needs per project from start to completion

  • Implement internal approval process on all creative layouts & copy (from creative development through production phases of each project)

  • Review and summarize purchased media plan including key delivery dates for project management, production, and creative teams

  • Gather and confirm print and digital media specs, material due dates, extension dates, and requested material information from specified media company or websites and communicate accurate information to creative team

  • Work with SPM in managing daily client requests by prioritizing studio workflow and delivery

  • Keep SPM and Department Director aware of progress on each project and raise concerns as quickly as possible

  • Enforce Agency workflow process and quality assurance procedures to ensure successful execution as measured by agency goals and client satisfaction

  • Responsible for proofing process, brand guidelines, and quality standards on all projects

  • Attend and participate actively in all necessary status meetings weekly


Qualifications:

  • Preferred 4+ years of project management / traffic experience

  • Good understanding of production disciplines: print, digital, & broadcast

  • Experience being the liaison between creatives and account teams

  • Highly skilled in managing multiple projects in a fast-paced environment

  • Strong organizational, analytical and problem solving skills

  • Ability to take the lead, pivot and pull out all stops to get projects completed on time and within budget


Values:

Ability. Ability to bring the highest level of skill and competence.

Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.

Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

 

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 2-4 years of experience
  • asap

MERGE Boston is looking for a Copywriter to Work with our Creative Director and or Associate Creative Director, Account Management, Project Management, Production, and Technology teams to create engaging content for web, social and video projects and copy for print, radio, and digital marketing. On strategy and on brand, and mindful of measurement objectives.

In our work with financial services and healthcare brands, we specialize in helping people make the most important decisions in their lives: those related to their physical health and financial well being. We see it as an awesome responsibility, but one that we deliver with a big dose of camaraderie and fun. It’s an entrepreneurial environment, where every team member has a voice at the table and a chance to learn and sharpen new skills. We also enjoy onsite yoga, engage in friendly competition with our Fitbits, eat lunch together on Fridays, and plan creative nights out in and around the Innovation District.

Core functional responsibilities include:


  • Edit and improve supplied content from various sources and deliver concise messaging

  • Collaborate with art director to create and execute conceptual projects

  • Assist Senior Writers with execution of radio and video projects

  • Execute copy and versions for existing concepts initiated by others

  • Present concepts/content internally and to Clients

  • Stay ahead of digital and social trends

  • Write in-house materials including biographies, case studies, web copy, etc.

  • Work on new business initiatives as needed

  • Deliver all assignments on time and on budget


Qualifications:

  • Entrepreneurial

  • Strong work ethic, positive outlook

  • Acute attention to detail

  • Play well with others

  • Think conceptually, strategically, and fast

  • Experience in Healthcare, Life Sciences, or Financial Services a plus

  • Organizational Relationships


Reports To: Creative Director or Associate Creative Director depending on the project.

If you are a passionate team-player that wants to put their skills to work, send us a link to your site. We would love to take a look.

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 1-2 years experience
  • Full Time
  • asap

MERGE is seeking a Traffic Coordinator to join our Atlanta Support team. We believe our Support team is the hub that keeps our agency operating like a well-oiled machine. You will be partnering with our Development, Creative, Client Service and Digital teams to deliver outstanding support for our clients.

RESPONSIBILITIES

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as well your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Key role responsibilities include:


  • Manage workflow of daily deliverables and ensure deadlines are met for support tasks

  • Review and prioritize issues as they are submitted

  • Facilitate team communication through all departments (Development, Creative, Client Service and Digital) to ensure all task requirements, expectations, deliverables, etc. have been fully outlined and that any outstanding information or needs are addressed

  • Develop campaign/task timelines (collaborate with Client Service and Development as needed)

  • Test and confirm issue resolution

  • Manage support tasks via Project Management software

  • Assign resources to each support task using Project Management software and verbal communication (collaborate with Development Support Lead as needed)

  • Communicate any Support workload issues to Director of Digital Operations to determine project reassignment(s) and/or resource need(s)

  • Manage communications with client on status of outstanding support issues


QUALIFICATIONS 

  • 1 - 2 years of agency or similar experience

  • Passionate about the web and digital technologies

  • Proficient in Microsoft Office and familiar with various Project Management software systems

  • Attention to detail and highly organized

  • Proven team player and excellent communicator, both written and oral

  • Ability to multi-task and to work in a fast-paced, deadline-driven environment with poise and professionalism

  • Ability to problem solve

  • Takes initiative

  • Personable and respectful of their peers

  • Positive, can-do approach


VALUES

  • Ability. Ability to bring the highest level of skill and competence

  • Agility. To keep us flexible, nimble and incredibly responsive to client and market demands

  • Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us

Apply

  • 1-3 yrs
  • Full Time
  • asap

MERGE is looking for a detail-oriented Media Billing Coordinator to help our team with billing, invoicing and reconciling our agency expenditures with our media vendors.

This person will be responsible for verifying vendor invoices against our planned media purchases, making sure our vendors are paid the correct amount, collecting information to confirm that our media has run, and communicating with clients to collect and remit payment.

The position reports directly to our VP, Finance but works closely with our media department.

Responsibilities:

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include:


  • Demonstrate good skills in written, verbal, and interpersonal communications, diligently attend to details, follow-through on all business requests, and understand sense of urgency.

  • Demonstrate the ability to appropriately communicate with and understand the functions of internal and external partners.

  • Reviews reports generated from proprietary media systems as well as planned vs actual reports indicating open items and vendor invoices that are ready for a cost audit process.

  • Identifies invoice discrepancies (including planned costs and delivery numbers) and works with vendors, media teams, and Finance/Accounting to resolve and reconcile invoices. This includes obtaining revised invoices and credits.

  • Works with vendors to resolve aging reports due to open items. This includes missing insertion order numbers.

  • Check for open invoices submitted to the AP mail box that have not been matched by the media teams.

  • Meets regularly with the Media Team to review and forecast cash flow.

  • Communicates with the Media Team and Accounting on any open-ended issues such as unmatched invoices, $0 invoices, reversal requests, coding invoices with IO numbers, credits, etc. Responsible for providing detailed status comments through an invoice tracking process.

  • May require assistance to media teams during draft billing process.

  • Must comply with Sarbannes-Oxley rules.

  • May be required to conduct media system training.


Qualifications:

  • Bachelor's Degree.

  • One to three (1-3) years previous experience in related field.

  • Proven record of time management and organizational skills.

  • Strong verbal and written communication skills.

  • Professional Attitude.

  • Intermediate Microsoft Word and Excel skills.

  • Experience with Strata and/or Advantage is a plus.


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

 

Apply

  • 2-4 years of experience
  • Full Time
  • asap

We are seeking a motivated finance professional to partner with the team and take some responsibility for a wide variety of core FP&A functions, both analytical and strategic in nature.

Responsibilities

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include:


  • Maintain timely accurate client billing, including supporting documentation.

  • Responsible for completing project lifestyle (lock, reconcile, close projects timely).

  • Determine run rates to monitor financial progress against budgets.

  • Generate system reports and analyze data to provide commentary.

  • Ensure complete and accurately formatted documents for manager review.

  • Prepare client profitability reports.

  • Coordinate contract renewals and new agreements.

  • Maintain information related to annual client contractual obligations.

  • Ensure financial integrity of internal reporting and procedures.

  • Manage certain management reports, including Missing Time, Utilization and (Over)/Under Service.

  • Identify and communicate areas of concern.

  • Suggest process improvements.

  • Explain and translate financial reports to client teams.

  • Prioritize tasks to ensure accuracy and efficiency.


Qualifications:

  • Bachelors degree (Finance or Accounting degree preferred).

  • 2-4 years of experience in Finance or Accounting, including familiarity with the digital environment.

  • Proficiency of MS Office with an emphasis on Excel

  • Familiarity using financial reporting systems.

  • Understanding of accounting concepts (debits/credits, revenue recognition, reserves/ absorptions).

  • Interpersonal and communication skills.

  • Strong attention to detail with ability to multitask.

  • Strong organization skills.


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 2-4 years of experience
  • Full Time
  • asap

We currently seek a Data Analyst to support performance reporting and analysis for various client engagements, including traditional, digital, and social media programs. The goal is to maximize our clients’ return on marketing investment through ongoing program measurement, disciplined in-market testing, and results-based performance management.

Responsibilities

Core functional responsibilities include:


  • Development of measurement plans outlining project objectives, measurement framework, data sources, and reporting frequency

  • Establishing data feeds from multiple sources into our business intelligence platform to allow for meaningful and timely reporting

  • Collaboration with technical teams to implement and test tracking prior to project delivery, including tracking tag generation from website analytics systems (e.g., Google/Adobe Analytics) and/or ad serving systems (e.g., DCM, Conversant, Sizmek)

  • Aggregation of data from various sources (including but not limited to: site analytics, third party ad servers, social listening platforms, call center data, CRM, etc.) into integrated report templates or dashboards

  • Quality assurance of data throughput throughout the life of a campaign, including ongoing tracking, maintenance, and issue resolution with regard to measurement framework while programs are in market

  • Data review and analysis, as well as presentation of findings to internal teams and/or clients

  • Serving as the subject matter expert for the BI platform from both data aggregation and data visualization standpoints

  • Supporting the overall Analytics vision for the agency, including ongoing refinement of processes, tools, and templates


Qualifications

  • 2 or more years of experience as a hands-on BI Developer / Analyst working with self-service BI tools such as Looker, Tableau, Power BI or Datorama for both data integration and visualization

  • Experience with web site analytics packages (Google, Adobe), online ad serving systems (DCM, The Tradedesk, LiveRamp)

  • Knowledge of programming languages like Python and SQL

  • Interest in DevOps tasks like automating workflows and analyzing usage behaviors to proactively improve work products

  • Detail-oriented and well organized

  • Strong qualitative and quantitative skills

  • Analytical mindset, comfortable working with numbers

  • Mastery of Microsoft Excel and pivot tables

  • Strong communication skills (written & verbal)

  • Ability to manage timelines and multitask across a variety of projects

  • Ability to work independently as well as part of a team

  • Bachelor’s degree required


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 9+ years experience
  • Full Time
  • asap

We currently seek a Director, Measurement & Analytics to help lead the development and application of data driven insights that inform client engagement strategies across traditional, digital, mobile and social media channels.

In our work with financial services and healthcare brands, we specialize in helping people make the most important decisions in their lives: those related to their physical health and financial wellbeing. We see it as an awesome responsibility, but one that we deliver with a big dose of camaraderie and fun. It’s an entrepreneurial environment, where every team member has a voice at the table and a chance to learn and sharpen new skills. We also enjoy onsite yoga, engage in friendly competition with our Fitbits, eat lunch together on Fridays, and plan creative nights out in and around the Innovation District.  

Responsibilities

Core functional responsibilities include:


  • Designing and developing the marketing analytics strategy for one or more clients from program kickoff through implementation and performance reporting

  • Collaborating with cross-functional teams (Account, Creative, Media and Technology) to define measurable program goals and objectives

  • Providing solutions and points of view on how to solve or answer analytical and measurement challenges, including measurement plans outlining project objectives, tools, data sources, and reporting frequency

  • Being a subject matter expert with respect to key measurement/data platforms (ad servers, site-side reporting packages, and BI tools)

  • Working with one or more direct reports to implement measurement frameworks, generate performance reports, and provide analysis into and improvement recommendations for our clients marketing programs

  • Managing the overall quality assurance process to ensure high quality, on-time deliverables

  • Serving as an analytics evangelist throughout the agency, educating and inspiring clients and coworkers alike about best practices and emerging trends


Qualifications

  • 9+ years agency or client-side experience in the measurement and analytics discipline, with at least 5 years’ experience in a leadership role overseeing client relationships and direct reports

  • Demonstrated past experience in digital marketing, measurement, data analysis, and web optimization across channels (web, email, social, mobile, emerging media)

  • Deep understanding of and experience with web site analytics packages, online ad serving systems, social listening platforms, BI platforms and related tools and services

  • Experience with cross-channel attribution solutions a plus

  • Mastery of Microsoft Excel and PowerPoint

  • Detail-oriented and well organized

  • Strong qualitative and quantitative skills

  • Analytical mindset, comfortable working with numbers

  • Strong communication skills (written & verbal)

  • Ability to manage timelines and multitask across a variety of projects

  • Ability to work independently as well as part of a team

  • Bachelor’s degree required, preferably in Business, Mathematics, Statistics or Economics; advertising, direct marketing, CRM or digital background desirable 


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 5+ years experience
  • Full Time
  • asap

The Systems Administrator will report to the Director of IT and is a critical part of the IT Department, supporting technology needs for our employees and consultants. You will design, create, maintain, and improve systems that support the work we accomplish, as well as assist with triage and resolution of support requests along with the rest of the network’s IT Department. Together with the Director of IT, the IT Systems Administrator will have an unending desire to improve our surroundings and ensure that technical problems never prevent Merge employees from doing incredible work for incredible clients.

Merge is a collaborative company. While this description includes core functional responsibilities, all our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise – the ideal candidate will be upbeat, optimistic and happy to help the team.

Responsibilities


  • Design, build, and maintain local and network-wide infrastructure, including but not limited to servers, SANs, firewalls, switches, and WiFi access points

  • Plan, track, automate, and execute maintenance and patching schedules for local and remote server infrastructure

  • Support our developers with your sysadmin knowledge and talents, including but not limited to work in IIS, Microsoft SQL Server, MySQL/MariaDB, Apache/HTTPD, DNS, and general web app troubleshooting

  • Spearhead automation and improvement efforts to tie together systems and workflows. Work with departments and the IT Director to source, purchase, or create tools to solve problems.

  • Design, develop, deploy, and maintain a Windows self-service patching system servicing our PC users in Atlanta, Boston, and Chicago.

  • Participate in the monitoring and maintenance of on-site and remote systems and services.

  • Move, set up, troubleshoot, and support usage of conference room audio/visual equipment

  • Conduct both formal and informal training for employees and consultants on internal and office standard applications.

  • Provision and set up hardware, software, and logins/accounts for new employees.

  • Perform other duties as required by the situation and circumstances


Skills and Qualifications

  • Stellar communication skills, both written and oral

  • Demonstrated expertise in the following:

  • Supporting and troubleshooting Windows 7, Windows 10, and Windows Server (2008R2, 2012R2, and 2016)

  • Active Directory, including GPOs and multi-site replication

  • Deployment and maintenance of virtualization platforms, preferably VMware ESXi

  • File server administration, including permissions and quotas

  • Networking concepts including DNS, DHCP, firewall maintenance, and associated network troubleshooting techniques

  • Functional knowledge of Git

  • Scripting in Powershell, bash, and/or Python

  • Knowledge and experience with process automation and continuous integration practices

  • Experience with the usage and management of macOS a huge plus


Values

  • Ability to bring the highest level of skill and competence.

  • To keep us flexible, nimble and incredibly responsive to client and market demands.

  • Constant seekers of new ideas, amazing collaborators and builders of those around us.




MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 5-7 years
  • Full Time
  • asap

The Media Supervisor has 5-7 years of integrated media experience and an excellent understanding of the full process from strategy and plan development, to execution and measurement. Core responsibility is planning and executing media across digital and traditional channels. S/he is a self-starter, adept at using audience insights and data to inform planning, substantiate hypotheses, evaluate results and drive optimization.

Responsibilities

Core functional responsibilities include:
• Planning and buying of paid media across digital, social, mobile, print, radio, television and out-of-home channels as needed
• Researching potential media partners and evaluating opportunities
• Collaborating with Creative team to develop breakthrough ideas and programs
• Developing and presenting media strategy to clients
• Overseeing inventory procurement, including contracting, spec gathering, and ad trafficking
• Managing in-market campaigns to ensure performance, delivery and optimizations are on track
• Collaborating with Analytics team to ensure proper tagging, reporting, insights and optimization strategies are in place
• Managing program budgets, invoicing and billing reconciliation
• Providing POVs, participating in new RFPs, and supporting new business as needed

Qualifications
• 5-7 years media planning and buying experience across digital/social/mobile, TV, radio, print and/or OOH
• Curiosity about the ever-changing media landscape, and desire to share latest industry trends and developments with broader team
• Exceptional communication and negotiation skills (written & verbal)
• Proven ability drafting Points of View, strategic plans, and performance reports in a logical format/flow, being sure to detail strategic insights and learnings with clarity and purpose
• Ability to anticipate client needs/perspective/process and respond accordingly
• Strong analytical skills and a natural affinity for numbers; ability to analyze data, draw insights and develop actionable recommendations
• Expert experience with ad servers and ad verification (e.g., DCM, TDD, Moat), including accurate campaign set up, creative trafficking, QA, optimization, troubleshooting and reporting
• Experience with syndicated data sources and tools (e.g. GfK MRI, Telmar, Nielsen)
• Detail-oriented and well organized
• Effective time management skills – ability to prioritize and meet deadlines
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
• Expert proficiency with Microsoft Excel and PowerPoint
• Bachelor’s degree required
Values

• Ability. Ability to bring the highest level of skill and competence.
• Agility. To keep us flexible, nimble and incredibly responsive to client and market demands.
• Humility. Constant seekers of new ideas, amazing collaborators and builders of those around us.

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply

  • 5-7 years experience
  • Full Time
  • asap

The Senior Art Director, Direct Response works in conjunction with Creative Director or Associate Creative Director, Account Management, Project Management, Production, and Technology teams to develop and execute direct mail, collateral, digital & print, concepts and design.

Responsibilities

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include:


  • Develop creative concepts and design for direct response, print ad, OOH, collateral, and digital marketing (social, mobile, landing pages, email, banners)

  • Collaborates with assigned copywriter to concept and execute final projects

  • Develop work that is on strategy and on brand

  • Create work that is mindful of the client’s measurement objectives

  • Assists Senior Creative with execution details of client direct response programs

  • Ability to conduct effective image search for concepts and for final materials

  • Establishes and maintains the highest possible standards for design and typography through final released product

  • Execute accurate files for existing concepts initiated by others on the creative or client team

  • Create concept presentations with InDesign & PPT

  • Detailed management of multiple direct mail layout versions & accurate execution of production ready files within a fast-paced environment

  • Deliver all assignments on time and on budget


Qualifications

  • Portfolio / samples of produced and spec work in all mediums with a focus on direct response projects

  • Excellent art direction and design skills with an emphasis on flexibility, speed & accuracy

  • Able to develop creative from start to final delivery of production ready files

  • Be proficient with InDesign as well as the Adobe CS family of programs

  • Strong attention to detail

  • Familiarity with print production with a focus on direct mail

  • Excellent knowledge of email and digital media production

  • Communicates effectively & frequently with entire team and is solution oriented

  • Articulate and concise in both written and oral communications

  • Able to work independently and collaboratively, with limited supervision

  • Consistently performs self-review of work before submission

  • Able to multitask, prioritize work, and take ownership of multiple projects in tight timeframes

  • Has the big picture view of any given assignment and understands the context of the client, industry and market

  • Strong work ethic and positive outlook. (Sense of humor is a plus.)

  • Demonstrates a commitment to the agency and client

  • Knows when to alert management of any developments that might impact the project and or client relationships

  • Always timely and professional in appearance and manner when meeting with clients

  • Works cooperatively as a member of the team

  • Adheres to all internal administrative policies including prompt submission of time sheets, expense reports, attendance, reporting time out of the office, etc.

  • 5-7 years agency or creative department experience and direct response experience

  • Experience in Healthcare, Life Sciences, or Financial marketing a plus


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 8+ years experience
  • Full Time
  • asap

As the New Business Development Director, you will be expected to be well connected and capable of identifying, pursuing and winning strategic new business opportunities. The director will report to the Chief Marketing Officer and will have close working relationships and support from account, strategy, creative, technical and production leads in the agency.

Responsibilities
• Developing new business strategies for the agency.
• Leading agency prospecting, including: establishing relationships with search consultants, leveraging personal network for opportunities, developing key prospect list and outbound marketing campaigns, and responding to inbound marketing leads.
• Leading new business process for Chicago office pitches.
• Managing MERGE Chicago Salesforce environment with all agency leads and new business activity.
• Leading development of marketing materials for the agency.
• Keeping agency capabilities and case studies fresh and relevant.
• Coordinating with new business leads from other offices, including weekly status call.

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Qualifications
• 10+ years experience marketing or business development experience within advertising agency or creative service/consulting business with digital at the core.
• Solid track record of developing successful relationships.
• Confirmed and proven record of closing major accounts.

MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

  • 3 - 5 years experience
  • Full Time
  • asap

This role works in conjunction with Creative Director or Associate Creative Director, Content Writers, Digital Strategy, Account Management, Project Management, Production, and Technology teams to develop and execute innovative design, UX, responsive/mobile websites, eCommerce, social media promotions, native and nonnative OS apps, email campaigns, landing pages, and other digital marketing projects.

Responsibilities:

MERGE is a collaborative company. While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. The ideal candidate will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include


  • Develop concepts & design layouts with expert knowledge in front-end and visual experiences (no coding required) that align to current digital trends and best practices

  • Demonstrate a deep experience in web/app/UI/UX

  • Responsible for wireframing, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

  • Create work that is mindful of the client’s measurement objectives

  • Ability to prepare and present concept & layouts internally and to Clients

  • Team oriented with a positive, “can do” attitude

  • Collaborates with assigned art director to execute final projects

  • Creative problem solver and rock-star visual designer, and enjoy a fast-paced, collaborative environment

  • Extremely well organized and detail-oriented

  • Passionately keeps up with evolving design trends and best practices

  • Work on other new business initiatives as needed

  • Deliver all assignments on time and on budget

  • Coding skills not required


Qualifications:

  • Able to think conceptually and strategically

  • An impressive design portfolio with a strong emphasis on digital which includes working on a variety of clients, industries and projects, UI/UX strategy & execution

  • Strong attention to detail and consistently performs self-review of work before submission

  • Expert in digital design, UX, wireframes, PDD, type and color

  • Expert in Adobe Suite, Sketch/InVision

  • Good presentation skills

  • Has the big picture view of any given assignment and understands the context of the client, industry and market

  • Communicates effectively & frequently with entire team

  • Able to work independently and collaboratively

  • Able to juggle multiple projects and priorities

  • Strong work ethic and positive outlook

  • Demonstrates a commitment to the agency and client

  • Knows when to alert management of any developments that might impact the project and or client relationships

  • Always timely and professional in appearance and manner when meeting with clients

  • Adheres to all internal administrative policies including prompt submission of time sheets, expense reports, attendance, reporting time out of the office, etc.

  • 3-5 years agency or creative department experience

  • Experience in Healthcare, Life Sciences, or Financial marketing a plus


MERGE embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. For more information, click here and here.

Apply

We’re constantly on the lookout for new ideas and thinking. That's why we're always interested in dreamers, visionaries, realists and those who see boundless possibilities at every turn. We're giving tomorrow’s difference makers an opportunity to make an impact today.

If you don't see an open position that fits you to a T, but you are interested in working at MERGE, submit your resume and information below and we'll keep you in mind for future openings.

Apply

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