JanSport

Driving Site Traffic through Strategic Email Marketing

Using MERGE's email strategy along with Bluecore's triggered email technology, JanSport dramatically increased email engagement during the holidays.

JanSport Case Study Email Marketing

Services

  • Email Strategy

  • Email Marketing

  • Technology

Challenge

While planning holiday promotions, JanSport wanted to increase engagement and revenue with their email program.

Outcome

In support of JanSport’s holiday promotions that featured sitewide discounts, the MERGE team proposed leveraging Bluecore’s dynamic email banners to reflect the same promotions across the site and their triggered campaigns.

The MERGE email strategy team theorized that JanSport would see an incremental lift in CTO, email conversion rate, revenue, and ROAS. When Bluecore’s dynamic banners were coupled with JanSport’s promotional offers, the campaign was able to scale multiple banners specific to the time period. They highlighted the most relevant promotions and created trafficking efficiencies by leveraging dynamic content instead of manually updating promotional changes.

Results

The JanSport email program saw improvements in conversions, click-to-conversion rates, and revenue per email.

 

165%

Increase in year-over-year conversions

21%

Increase in year-over-year click-to-conversion rate

9%

Increase in year-over-year revenue per email

Having the MERGE email team support us in our most critical months has helped us make some major improvements in our email program.

Rosie French, Ecommerce Manager, JanSport