Salesforce

Implementation

With our team of solution architects by your side, you can focus on what you do best – growing your business. Let us take care of the technicalities and intricacies of Marketing Cloud from implementation to optimization, and together, we will drive impactful marketing campaigns and achieve remarkable results. Partner with us today and unlock the full potential of Salesforce Marketing Cloud for your business.

Services

Discover the full potential of your marketing efforts with email, experience, CRM, and personalization experts as an extension of your team. We've learned from our work deploying 2.1 billion monthly emails with 99.3% accuracy. You'll experience increased engagement, heightened conversion rates, and a significant boost in ROI. Let’s work together and pave the way for long-lasting success in the digital landscape.

Work

MERGE achieves profound results from designing and optimizing customer journeys. Our industry expertise ranges from Retail and Consumer to Healthcare and Life Sciences. Jansport, for example, realized a 92% increase in CTR and 154% increase in revenue YOY. Email contribution to revenue increased 18% during the testing period. Through our email platform management, Astellas Pharmaceuticals realized a 42% increase in HCP email open rates.

The MERGE team's technical expertise (of Salesforce Marketing Cloud) is invaluable. We move quickly at Casper and the MERGE team's sense of urgency and ability to balance competing priorities is exactly what we need. MERGE is more than just a partner for us. They are a true extension of our marketing team.

Sara Ben-Ezra, Sr. Customer Marketing & CRM Specialist at Casper

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Results

2.1B

Emails sent per month

14M

Personalized email variations

99%

Email accuracy rate with our 3-point QA process

Our clients

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Work with an agency that’s Built Different.

MERGE is Built Different to deliver storytelling through technology. Let’s talk about how a human approach to data-driven marketing can elevate your brand, captivate customers, and change lives.

Let’s connect

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We are very pleased with the entire MERGE team for recommending and implementing our first CRM journey campaign to reach an identified target audience and deliver added-value content within a specific purchase lifecycle stage. The team collaborated across multiple groups within the agency to deliver a full 360 solution across several channels (site, CRM, and media/Facebook/Instagram). With their expertise, execution, and analysis, we exceeded our goals and benchmarks across all components of the campaign and are expanding the execution to additional brands within our portfolio.