Patient Access

Empower patients through improved access and experiences

Solving the Patient Access Problem

Leadership at most healthcare organizations are challenged daily with providing adequate access to care - when and where patients need it. In many cases, the patient access challenge is based on the need to improve operational efficiencies, scheduling workflows, patient portal utilization and referral leakage. Solving these issues takes an experienced team that knows the industry and how to determine the distinct patient pathways that lead to success.

Let’s talk about your patient access challenges

Empower Patients and Skyrocket Their Satisfaction

By empowering patients to take more control of where and when they receive any level of medical care, healthcare providers can improve the consumer experience exponentially. You want your patients to find the right provider at the most appropriate level of care - without long wait times and at the most convenient location. MERGE has the healthcare experience and expertise in solving patient access issues to improve both operations and patient experiences, maximizing retention and revenue.

Discover new ways to elevate the patient experience

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Acquire new patients through positive touchpoints


Earn patient loyalty through meaningful relationship building

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Propel digital transformation with impactful strategy, insights & results